Got questions? We've got answers!
Welcome to the Eazy Clothez FAQ hub! Here, you'll find quick answers to all your burning questions about shopping with us, our awesome clothes, and what makes Eazy Clothez the go-to brand for teens in New Zealand. We've made it super easy to navigate, so you can spend less time searching and more time styling!
Your Eazy Clothez FAQs
We know you've got a lot on your plate, so we've gathered the most common questions from our community right here. From ordering tips to how we make our clothes so cool, find everything you need to know to shop confidently and rock your Eazy Clothez style.
How do I place an order and how long will it take to arrive?
Ordering from Eazy Clothez is super easy! Just browse our collections, add your faves to the cart, and follow the simple checkout steps. We aim to dispatch orders within 1-2 business days. Delivery within New Zealand typically takes 3-5 working days. You'll get a tracking link once your order is on its way!
Are Eazy Clothez items authentic and why are they so affordable?
Yes, all our clothes are 100% authentic Eazy Clothez designs, made for teens, by teens. We can offer great prices because we manage everything in-house and pass the savings directly to you, without compromising on style or quality.
What's your return or exchange policy if I'm not stoked with my order?
No worries if something isn't quite right! We want you to be totally stoked with your Eazy Clothez. If you need to return or exchange an item, just send an email to [[email]] and we'll sort it out for you. Make sure items are unworn and in their original condition.
What are Eazy Clothez made of and how do I care for them?
We're all about comfort and style, which is why our clothes are made from all natural materials where possible, ensuring they feel great and are gentle on your skin. Check the specific product page for exact material details. To keep your Eazy Clothez looking fresh, always follow the care instructions on the label – usually a gentle cold wash is best!
What makes Eazy Clothez unique and why is it perfect for teens?
What makes Eazy Clothez truly special is that we are just like our customers – a brand created by teens, for teens. We understand what you're looking for: good clothes to wear without breaking the bank, designed with current trends in mind, and always comfortable. Our designs are inspired by youth culture and social media, ensuring our styles are always fresh, relevant, and authentically yours.
Still have questions? We're here to help!
Didn't find what you were looking for? No stress! Our friendly Eazy Clothez team is always ready to lend a hand. Reach out to us directly, and we'll make sure you get all the answers you need.